FAQ
FAQ's. General Information
What is designer deadstock fabric?
Deadstock fabric refers to fabric from designer’s sample rooms that was not used in production. Sometimes multiple colors were produced and only one color went into production, sometimes those specific fabric blends were only made for a specific pattern and that pattern wasn’t manufactured. The fabrics are never used for one purpose and there is no one way a fabric becomes “Deadstock.” Designer deadstock is different from regular deadstock in that those general deadstock items are from fabric mills that had end cuts with blemishes or scrap pieces from roll production.
How is your leather sold?
Measure prices and sells leather by the Square Foot. Due to the nature of natural leather, Measure cannot guarantee that any two hides will be the same. Some blemishes occur naturally in the leather, and though we will try our best to work around them, some cannot be avoided. We cut our square feet from whole hides. They are cut according to the next available option, and we strive to give the best option to every customer. Please be aware leather is not a perfect square or rectangle. If you need a precise measurement, please advise us before placing your order. One square foot is a 12’’ x 12’’ piece.
Do you have a physical storefront?
No. We are located in Savannah, Ga. If you would like to see any of our fabrics, please feel free to DM us on Instagram for a personalized video! @measurefabric.
The fabric that I wanted is sold out. Will you be restocking it?
Most of our fabrics are designer deadstock. We have believed in reducing, reusing, and recycling since the day we opened our doors in 2011. Because of that, 90% of the time, when it's sold out, it's gone forever. BUT it doesn't hurt to ask, so please don't hesitate! We also stock several solids that are re-orderable so again, just ask. For questions pertaining to stock quantities, please send an email (and not a direct message) to contact@measurefabric.com
How is your leather sold?
Measure prices and sells leather by the Square Foot. Due to the nature of natural leather, Measure cannot guarantee that any two hides will be the same. Some blemishes occur naturally in the leather, and though we will try our best to work around them, some cannot be avoided. We cut our square feet from whole hides. They are cut according to the next available option, and we strive to give the best option to every customer. Please be aware leather is not a perfect square or rectangle. If you need a precise measurement, please advise us before placing your order. One square foot is a 12’’ x 12’’ piece.
Do you offer samples?
Do you have a physical storefront?
Can I add to my order?
Can I modify or cancel my pending order?
I need help choosing the appropriate fabric for my project! Can you please help?
The fabric that I wanted is sold out. Will you be restocking it?
Is there a required minimum order?
What forms of payment do you accept?
Will a sales tax be placed on my order?
Will my fabric be shipped in one cut?
Can I buy wholesale at Measure?
I just sent you an email. When will I hear back from you?
What is your return policy?
Can I add a coupon code after I've placed an order??
How long will it take for my order to arrive?
Orders are shipped Monday through Friday.
Once an order has been paid and received, it will be shipped in 5-7 business days. Once your package has been shipped, you will receive a notification with tracking info. Orders will ship ground via the United States Postal Service OR UPS, ( USPS, does not operate on Sundays or holidays).
Once a package leaves our location, Measure is not responsible for any delays in shipping by shipping services, nor any shipping charges for undeliverable packages. If your package is missing, please file a claim with the appropriate courier and let us know.
Shopify's SHOP app is a great way to track the transit of your package.
I live in Savannah. Can I pick up my order to avoid shipping costs?
Terms and Conditions:
By purchasing from the Measure website, you are agreeing to our terms and conditions, which are subject to change without notice. Measure reserves the right to change or refuse service, terminate accounts, as well as access, remove or edit content at our sole discretion. Measure strives to ensure that the product descriptions, prices, and measurements are accurate; if a discrepancy is found, or any information appears misleading, please do not hesitate to contact us at contact@measurefabric.com.
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